01273 410 563 / 07870 102 114

I can now see people for face to face appointments

I am very pleased to tell you that I can now see you for face to face appointments again after a period of closure in response to the COVID-19 pandemic.

Following the government’s advice for my working sector, I have had to put a number of measures in place to keep everyone safe.

I have carried out a full risk assessment and adhere to COVID-19 guidelines produced by the government and my professional association.

How I am providing massage and bodywork treatments safely during the COVID-19 pandemic?

To keep everyone safe, I cannot see you for face to face treatment if you have tested positive for or have symptoms of COVID-19, or if you have been in close contact with someone who has in the last 14 days.

Following the advice of my association, anyone who is in the extremely clinically vulnerable group (high risk) will need to get speak to their GP or consultant before seeing me for treatment and get written or verbal consent for treatment. If you are needing advice or help but are not yet ready to see me for a face to face appointment I can offer you an online video consultation. 

If you are in the clinically vulnerable group (moderate risk)  you will need to get a verbal or written consent from your GP or health care professional saying it is safe for you to receive treatment. if you get verbal consent then I will need you to sign a disclaimer saying that you got verbal consent from your GP, consultant, or midwife.

For more information on who is considered extremely clinically vulnerable and clinically vulnerable please click here.

I have put simple and clear protocols in place for your arrival and departure which I will guide you through and require you to follow.

All the information will be emailed to you prior to your appointment, please read it before arriving.

Booking your appointment

You can now book your appointment via my online booking system or by emailing or calling me on my mobile number. If this is your first appointment with me I will send you a client intake form asking about your health and medical history as well as about the presenting problem you would like help with. I will send out details about payment and other important info which you will need to read through before you come to your appointment.

Payments

All payments will need to be made via BACS before your appointment. If this is a problem please let me know and we can arrange an alternative payment method.

Cancellations

If you need to cancel your appointment within my 48-hour cancellation window due to Covid-19 symptoms there will be no cancellation fee. if you cancel within  48 hours of your appointment for any other reason other than for an emergency or illness then you will be expected to pay for the missed appointment.

Pre-treatment screening

To keep everyone safe I am asking everyone to complete and return a COVID-19 pre-treatment screening form. you will receive a link to this form in your appointment email reminder 3 days before your appointment. This is mandatory and treatment will not be able to go ahead if it is not received.

Arriving for your appointment

Please arrive on time for your appointment and if you are early please wait until you receive a message from me inviting you in.

If possible please use an alternative to public transport to get to me if you do need to use public transport please bring a separate fresh mask for your appointment if possible.

 Masks

The Government in England has now made it mandatory for all clients to wear a mask/face covering when receiving massage treatment.

If you do not have a mask then I can supply a surgical mask for a charge of £1.

Please do not wear snoods or bandannas and make sure your mask fits properly.

Treatment times

All face to face appointments will be 45mins to 60 mins this is in line with government advice for close contact treatments.

Initial appointments

If this is your first appointment with me I will send you an intake form to complete with questions about your medical history and presenting problem or reason for treatment. If after completing the intake form there are further questions I need to ask then I will arrange a quick call before your appointment to discuss this before seeing you for face to face treatment.

Hygiene and cleanliness

I am following very strict hygiene rules to keep you safe during your appointment in line with the government guidelines for close contact work as well as those from my association The Federation of Holistic Therapies.

70% alcohol hand sanitiser will be provided on arrival and during your appointment as needed.

The treatment room and other communal areas will be sanitised after every client following governments guidelines. This we include disinfecting the treatment table and face cradle as well as all hard surfaces and high contact points like door handles, handrails, bannisters, taps etc. I also have disposable covers for the face cradle.

All unnecessary soft furnishings have been removed from the treatment room. Use of towels and linen will be kept to a minimum but rest assured your modesty will be respected at all times.

As is standard practice all linen will be changed for each client and washed according to official guidelines. All pillows have been changed for wipeable pillows designed to be easily cleaned between treatments.

If possible please use a toilet before arriving as I am trying to minimise people using the bathroom, but if you do need to use the bathroom area this is fine.

All toilet areas will be thoroughly cleaned at the beginning and end of each working day and high contact points will be disinfected after each use and I now have a paper towel dispenser installed and a pedal bin for waste.

I have allowed plenty of time between appointments to ventilate and clean the treatment room and other communal areas.

Please avoid bringing any unnecessary items with you and avoid wearing jewellery.

PPE (Personal Protective Equipment)

I will be wearing the PPE that’s has been advised for therapists working in close contact, a type 11R surgical mask and visor.

Keeping up to date

For the latest news, updates and offers join my mailing list, follow me on my social media or visit my website.

If you have any questions or concerns please do not hesitate to contact me.