Latest Update 07/04/2021
I am very pleased to say that from the 12th of April 2021 I will be able to resume normal business. I am still required to follow COVID secure guidelines set out by the government and my professional association, for more details about how I am working to keep you safe during your visit please see the details below. You can book your appointment via my online booking system or contact me in person. I look forward to hearing from you.
Providing massage treatments safely during the COVID-19
Following the government’s advice for my working sector, I have had to put a number of measures in place to keep COVID secure.
I have carried out a full COVID-19 risk assessment and adhere to COVID-19 guidelines produced by the government and my professional association the federation of holistic therapists.
To keep everyone safe, I cannot see you for face to face treatment if you have tested positive for or have symptoms of COVID-19, or if you have been in close contact with someone who has in the last 14 days.
Booking your appointment
If you book your appointment via my online system you will receive a confirmation email shortly after your booking is completed if you do not receive this email then your booking has not been successful and you will need to try again.
All the information you need is in the confirmation email, please read it carefully. If this is your first appointment you will receive a link in your confirmation email to the intake form which I need you to complete before your appointment.
The day before your appointment date you will receive a reminder email in which you will find a link to the COVID-19 screening form. It is mandatory that I receive this form before I see you for treatment.
All payments will need to be made via BACS before your appointment. If this is a problem please let me know and we can arrange an alternative payment method.
If you need to cancel your appointment within my 48-hour cancellation window due to Covid-19 symptoms there will be no cancellation fee. if you cancel within 48 hours of your appointment for any other reason other than for an emergency or illness then you will be expected to pay for the missed appointment.
Extremely clinically vulnerable clients
Following the advice of my association, if you are shielding I can not see you for a face to face treatment until the government have said you no longer need to shield. If you are in the extremely clinically vulnerable group (high risk to COVID-19) you will need to get a written or verbal consent from their GP, consultant or midwife, before seeing me for treatment.
For more information on who is considered extremely clinically vulnerable please click here.
To keep everyone safe I am asking everyone to complete and return a COVID-19 pre-treatment screening form. you will receive a link to this form in your appointment email reminder the days before your appointment. This is mandatory and treatment will not be able to go ahead if it is not received.
Arriving for your appointment
Please arrive on time for your appointment and if you are early please wait until you receive a message from me inviting you in. If you use public transport to see me please wear a fresh mask to your appointment if possible.
Masks and PPE
The Government in England has now made it mandatory for all clients to wear a mask/face covering when receiving massage treatment. If you forget or do not have a mask I can supply you with one for a charge of £1. Please avoid wearing snoods and bandanas.
During your treatment I will be wearing the PPE that has been advised for therapists working in close contact, a type 11R surgical mask and goggles or visor.
At this time all face to face appointments will be 60 mins this is in line with government advice for close contact treatments.
If this is your first appointment with me you will receive an intake form in your booking confirmation email to complete. If after completing the intake form there are further questions I need to ask then I will arrange a quick call before your appointment to discuss this before seeing you for face to face treatment.
Hygiene and cleanliness
I am following strict hygiene rules to keep you safe during your appointment in line with the government guidelines for close contact work as well as those from my association The Federation of Holistic Therapies. Hand sanitiser will be provided on arrival and during your appointment as needed.
The treatment room and other communal areas will be sanitised after every client. This will include disinfecting the treatment table and face cradle as well as all hard surfaces and high contact points like door handles, bannisters, taps etc. I also have disposable covers for the face cradle.
As is standard practice all linen will be changed for each client and washed according to official guidelines. All pillows have been changed for wipeable pillows designed to be easily cleaned between treatments.
If possible please use a toilet before arriving as I am trying to minimise people using the bathroom, but if you do need to use the bathroom area this is fine. All toilet areas will be thoroughly cleaned at the beginning and end of each working day and high contact points will be disinfected after use with paper towels for hand drying and a non-touch pedal bin for waste.
I have allowed plenty of time between appointments to ventilate and clean the treatment room and other communal areas. Please avoid bringing any unnecessary items with you and avoid wearing jewellery.